Privacy Policy

Last updated: 2026

This Privacy Policy explains how ConforX collects, uses, and protects personal data when you visit our website or contact us through our forms, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection laws.

1. Data Controller

Company name: ConforX
Service area: Valencia, Spain
Email: info@conforx.es

2. Personal Data We Collect

We may collect personal data when you use our contact or quote request forms, including:

  • Name and surname

  • Email address

  • Phone number (optional)

  • Location or property details (when provided)

  • Information related to requested services

We do not collect sensitive personal data.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

  • Responding to enquiries and quote requests

  • Providing requested services and information

  • Managing appointments, inspections, or site visits

  • Fulfilling legal or administrative obligations

4. Legal Basis for Processing

Data processing is based on one or more of the following legal grounds:

  • User consent

  • Legitimate interest related to providing requested services

  • Compliance with legal obligations

5. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. Data that is no longer needed will be securely deleted.

6. Data Sharing

Personal data will not be shared with third parties, except when:

  • Required by law

  • Necessary to provide the requested service

No data is sold or transferred for marketing purposes.

7. User Rights

Users have the right to:

  • Access their personal data

  • Request correction of inaccurate data

  • Request deletion of their data

  • Withdraw consent at any time

  • Object to or restrict data processing

  • File a complaint with the Spanish Data Protection Authority (AEPD)

Requests may be sent to info@conforx.es.

8. Data Security

ConforX applies appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent unauthorized access, alteration, or disclosure.

9. Changes to This Policy

This Privacy Policy may be updated to reflect legal, technical, or operational changes. The most recent version will always be available on this website.